Our vision is for better public services.

Our purpose is independent assurance and insights that support the integrity of government.

Our strategic plan outlines our objectives, risks, performance indicators, and strategies, and ensures they align to our vision and purpose.

The plan is founded on our understanding of the needs and expectations of our clients, our stakeholders, and the broader community. It provides an overarching framework and sets the strategic direction for our operational and workforce planning, forward work plan, and service delivery statement. It guides how we prioritise resources, deliver valued services, and measure our performance. 

Our performance indicators help us identify to what extent we are achieving our strategic objectives. Each year we review and refine our performance measures and targets, challenging ourselves to improve the way we engage with our clients and deliver our services. We also monitor our progress on an ongoing basis and report on our key performance measures in our annual report. View our latest annual report: Our performance and annual report

Download Strategic plan 2026–2030

Image of QAO's Strategic Plan 2026-2030, which is also available in full PDF format on this page.

As per the Human Rights Act 2019, we will respect, protect and promote human rights in our decision-making and actions.

View Strategic plan 20252029  

View Strategic plan 20212025 – 2023 update  

View Strategic Plan 20212025 2022 update   

View Strategic Plan 20212025  

View Strategic Plan 20202024